Digital services
Always there for you
Fast and uncomplicated. Digitally or in person, just as you wish.
Discover our service offerings


We are there for you directly and personally

What sets us apart is our friendliness and our competence. We act quickly and in your interest. What distinguishes us is our closeness to you. From person to person, uncomplicated and unbureaucratic.

Digital services

Online office

Available for you 24/7. Convenient, everywhere, free of charge.

  • Always quickly available for you
  • Via homepage or as an app on the smartphone
  • Secure message mailbox
  • Sick note online

Register now

Electronic Patient Record (ePA)

Manage your health data digitally. Always at hand.

  • Doctor's letters
  • Findings, diagnoses and therapies
  • Vaccinations
  • X-ray images

Set up ePA app

Electronic Health Card (eGK)

The personal card for services at the doctor. Distinctive with your photo.

  • Upload photo online
  • Simply request eGK digitally

More about the eGK

Aids search online

Find aids easily online. For an optimized supply.

  • Things to know about your tool
  • Overview of possible costs
  • Search for qualified contractors in your area

Find aids

Specialist appointment service

Simple, convenient and fast to the specialist: We reserve a prompt appointment for you at a selected specialist practice free of charge.

To the online appointment service

Form Center

Information, forms and applications - in our form center you will find all important documents to download and print.

To the form center


Latest customer magazine

Always up-to-date, informative and entertaining. In the current issue of our customer magazine, you will find the following topics, among others:

  • What makes us
  • Quick help with psychological stress
  • Active on vacation

To the customer magazine

Free online doctor's appointment in just a few clicks

Through the TeleClinic online doctor, you can obtain medical advice on many complaints in a matter of minutes
and enjoy many of your exclusive premium benefits as a BKK EWE insured

To the TeleClinic

New services in the online office

With our online office (OGS) and the BKK EWE ServiceApp, we offer you independence and convenience in handling your personal concerns. And we are continuing to expand this service for you - now you can also process family and accident questionnaires digitally.

More about the service

Personally there for you

Personal contact persons

If you have any questions about our health benefits and services, we are here to help you directly and personally.

Contact your contact person


Staulinie 16-17
26122 Oldenburg

PO Box 5334
26043 Oldenburg

Phone: +49 441 350 28 5101
Fax: +49 441 350 28 5195
Hotline: 0800 1255393 (free of charge from all German networks)

Our opening hours:
Mon.-Thurs. 08:00-16:00
Fri. 08:00-14:00

If an appointment does not quite fit into our core hours for you, you are also welcome to make an individual appointment with us.

Central point of contact

Our central contact point will be happy to advise and inform you on questions relating to the topic of benefits for participation (rehabilitation) in accordance with SGB IX. You can reach us as follows:

Staulinie 16/17
26122 Oldenburg

Your contact persons

Andreas Zoll (Tel: +49 441 803 5161)
Antje Biermann (Tel: +49 441 803 5166)

Fax: +49 441 803 5196

Individual health consultation

Health phone

  • Expert team of independent physicians and medical professionals
  • 7 days a week, available around the clock
  • Answers to your questions about diseases, their causes and symptoms
  • Help in finding a specialist clinic or doctor in your area
  • Addresses of emergency services of pharmacies, doctors and dentists in your place of residence

More about the health phone

Parent Phone

  • medical team of experts advises especially parents, "expectant" parents and couples with unfulfilled desire to have children
  • 7 days a week, available around the clock
  • Key topics include: Infant and childhood diseases, nutritional counseling, vaccination counseling.

More about the parent phone

Online midwife advice

  • via chat or phone
  • without appointment, daily from 7 a.m. to 10 p.m.
  • also on weekends and holidays
  • on pregnancy, birth, postpartum
  • and in the 1st year of the child's life

More about the digital midwife consultation

Care advice

  • For insured persons and their relatives
  • Qualified and comprehensive care consulting
  • By phone or at home

More about our nursing advice

Employer Service

In our service area especially for employers and personnel managers, you will find important information and data on social insurance.

To the service area for employers

Published on: 22.02.2022 - Last modified on: 03.07.2024


Hotline: 0800 125 53 93
Free of charge from all German networks

Mon.-Thurs.: 8.00-16.00
Fri.: 8.00-14.00

Or write us conveniently via contact form


If you would like to contact us directly, our staff will be happy to assist you:

Continue to the overview of our employees