Service
We are there for you directly and personally
What sets us apart is our friendliness and our competence. We act quickly and in your interest. What distinguishes us is our closeness to you. From person to person, uncomplicated and unbureaucratic.
Digital services
Online office
Available for you 24/7. Convenient, everywhere, free of charge.
- Always quickly available for you
- Via homepage or as an app on the smartphone
- Secure message mailbox
- Sick note online
Electronic Patient Record (ePA)
Manage your health data digitally. Always at hand.
- Doctor's letters
- Findings, diagnoses and therapies
- Vaccinations
- X-ray images
Electronic Health Card (eGK)
The personal card for services at the doctor. Distinctive with your photo.
- Upload photo online
- Simply request eGK digitally
Aids search online
Find aids easily online. For an optimized supply.
- Things to know about your tool
- Overview of possible costs
- Search for qualified contractors in your area
Specialist appointment service
Simple, convenient and fast to the specialist: We reserve a prompt appointment for you at a selected specialist practice free of charge.
Form Center
Information, forms and applications - in our form center you will find all important documents to download and print.
News
Latest customer magazine
Always up-to-date, informative and entertaining. In the current issue of our customer magazine, you will find the following topics, among others:
- ePA for all
- Heart health
- 15,000th insured person
Free online doctor's appointment in just a few clicks
Through the TeleClinic online doctor, you can obtain medical advice on many complaints in a matter of minutes
and enjoy many of your exclusive premium benefits as a BKK EWE insured
.
New services in the online office
With our online office (OGS) and the BKK EWE ServiceApp, we offer you independence and convenience in handling your personal concerns. And we are continuing to expand this service for you - now you can also process family and accident questionnaires digitally.
Personally there for you
Personal contact persons
If you have any questions about our health benefits and services, we are here to help you directly and personally.
Address
BKK EWE
Donnerschweer Str.20
26123 Oldenburg
BKK EWE
PO Box 5334
26043 Oldenburg
Phone: +49 441 350 28 5101
Fax: +49 441 350 28 5195
Hotline: 0800 1255393 (free of charge from all German networks)
E-mail: info@bkk-ewe.de
Our opening hours:
Mon.-Thurs. 08:00-16:00
Fri. 08:00-14:00
If an appointment does not quite fit into our core hours for you, you are also welcome to make an individual appointment with us.
Central point of contact
Our central contact point will be happy to advise and inform you on questions relating to the topic of benefits for participation (rehabilitation) in accordance with SGB IX. You can reach us as follows:
BKK EWE
Donnerschweer Str. 20
26123 Oldenburg
Your contact persons
Andreas Zoll (Tel: +49 441 35028 5161)
Darlene Christians (Tel: +49 0441 35028 5122)
Fax: +49 441 35028 5196
E-mail: info@bkk-ewe.de
Individual health consultation
Health phone
- Expert team of independent physicians and medical professionals
- 7 days a week, available around the clock
- Answers to your questions about diseases, their causes and symptoms
- Help in finding a specialist clinic or doctor in your area
- Addresses of emergency services of pharmacies, doctors and dentists in your place of residence
Parent Phone
- medical team of experts advises especially parents, "expectant" parents and couples with unfulfilled desire to have children
- 7 days a week, available around the clock
- Key topics include: Infant and childhood diseases, nutritional counseling, vaccination counseling.
Online midwife advice
- via chat or phone
- without appointment, daily from 7 a.m. to 10 p.m.
- also on weekends and holidays
- on pregnancy, birth, postpartum
- and in the 1st year of the child's life
Care advice
- For insured persons and their relatives
- Qualified and comprehensive care consulting
- By phone or at home
Employer Service
In our service area especially for employers and personnel managers, you will find important information and data on social insurance.
Published on: 22.02.2022 - Last modified on: 17.03.2025
