Online office

Available for you 24/7. Convenient, everywhere, free of charge.

Whether sending a message, family insurance details, change of address or new bank details, - we offer you online access to manage your concerns. Our online office (OGS) offers you a variety of services conveniently and free of charge via homepage or as an app on your smartphone.

We are thus giving you the opportunity to handle various matters that you want or need to handle in cooperation with us as your health insurance provider digitally throughout, without any waiting time or delay. This eliminates the postal route, so no trips to the mailbox and no postage costs. This not only protects the environment, it also saves time and money. Of course, the issue of data protection is also taken into account here. More than 20 applications are available in digital form in our online office.

Use your advantages

  • Changes of address and bank data
  • Ordering and managing the electronic health card (eGK)
  • Family insurance
  • Household help
  • Reimbursement
  • Membership certificates
  • Maternity benefits
  • Nursing and nursing aid applications
  • Prevention courses
  • Secure message mailbox
  • Pension benefits
  • Accident questionnaires
  • Dentures

as well as many other applications for benefits.

Secure shipping

You can send us data-protected messages and attachments via our online office or with the BKK EWE ServiceApp.

Option 1

Registration via the online office

Use the link listed here and register at the online office.

Register now

Option 2

Registration via the BKK EWE Service App

You log in to the BKK EWE Service app on your smartphone. You can find our app in the Google Play Store and the App Store.


Download BKK EWE Service App

Open app in Google Play Store

Open app in App Store


Once you have registered for the first time and entered your insurance number and cell phone number, you will receive your access code by mail within a few days. You will find the insurance number on your insurance card (eGK).

  1. Enter the access code received by mail in the login area of the web portal.
  2. Activation takes place immediately after a secure comparison of your insurance data.
  3. And "App geht's" - use the online office and benefit from the advantages. You save time and postage costs while helping to protect the environment.

Published on: 04/29/2022 - Last modified on: 14.02.2023


Hotline: 0800 125 53 93
Free of charge from all German networks

Mon.-Thurs.: 8.00-16.00
Fri.: 8.00-14.00

Or write us conveniently via contact form


If you would like to contact us directly, our staff will be happy to assist you:

Continue to the overview of our employees