Free online doctor's appointment in just a few clicks

Through the TeleClinic online doctor, you can obtain medical advice on many complaints in a matter of minutes
and enjoy many of your exclusive premium benefits as a BKK EWE insured


Your advantages

  • Short waiting time: In just a few minutes or immediately to the online doctor, just as you wish
  • 24/7 - all week: Even on Sundays and holidays you can use a medical consultation at the TeleClinic. And that around the clock.
  • Online skin check included: Simply upload photos of the affected skin areas and receive findings and therapy recommendations conveniently on your cell phone within 24 hours.
  • You enjoy premium status with TeleClinic. The consultation with the online doctor is free of charge for you.

After telemedical treatment, doctors can issue electronic prescriptions (health insurance prescription, private prescription and recommendation prescription) via TeleClinic.

The costs for the medicines prescribed via the e-prescription are also settled directly via the BKK EWE - minus the statutory co-payment.

If TeleClinic issues you with a private prescription, we are unable to reimburse the costs. Not even if the medication could in principle be prescribed at the expense of the health insurance companies.

Published on: 16.06.2023 - Last modified on: 18.12.2023


Hotline: 0800 125 53 93
Free of charge from all German networks

Mon.-Thurs.: 8.00-16.00
Fri.: 8.00-14.00

Or write us conveniently via contact form


If you would like to contact us directly, our staff will be happy to assist you:

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